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ronjunior.vancann@marememo.comFind quick answers to commonly asked questions about Hypnos.
There is no self-serve password reset in the app yet. If you signed in with Apple, just sign in with Apple again — there's no password to lose. If you used an email address and can't get back in, email us from that address at ronjunior.vancann@marememo.com and we'll sort it out with you directly.
Not as a file yet — there's no PDF or JSON export in the app today, on any plan. You can share an individual dream's insight card as an image from the analysis screen, and you can request a copy of your data from Profile → Account → "Request Your Data." A full journal export is something we want to add; tell us if you need it and we'll prioritise it.
Subscriptions are managed through the App Store. Go to Settings → [Your Name] → Subscriptions on your iPhone, find Hypnos, and select "Cancel Subscription."
Your dreams are stored on your iPhone, encrypted at rest — there is no Hypnos cloud copy and no sync between devices. They are included in your normal iPhone backup, so restoring a device from an iCloud or computer backup brings your journal back. But deleting the app, or setting up a phone without restoring a backup, will lose your dreams — so keep iPhone Backup switched on. Cross-device sync is on our roadmap and is not available today.